Additional Information Regarding Privacy Policy

1. Introduction

Shepherd Apps LLC ("we," "us," or "our") operates the following products and services (collectively, the "Services"):

• Called & Committed (calledandcommitted.com) — A business management platform for Christian entrepreneurs
• ServantHub — A volunteer and event scheduling platform for churches and ministries
• Play Life Canvas (playlifecanvas.com) — A life simulation game with free and premium tiers
• FaithQuest — A Christian knowledge educational game with free and premium tiers
• Other similar digital products

This addendum explains how we collect, use, disclose, and safeguard your information when you use any of our Services. We respect your privacy and are committed to protecting your personal data.

Contact: [email protected]

2. Information We Collect

The types of information we collect depend on which Service you use.

2.1 Information Collected Across All Services

• Account information (name, email address)
• Authentication data (login credentials, session tokens)
• Device and usage data (IP address, browser type, operating system, pages visited)
• Cookies and similar tracking technologies (see Section 10)

2.2 Called & Committed

• Business planning data (vision statements, goals, projects, tasks)
• Financial data (budget categories, planned and actual amounts — we do not store bank account or full card numbers)
• Sales and marketing information (pipeline deals, calendar events)
• Personal reflections (prayer entries, journal entries, weekly reviews)
• Decision journal entries
• AI Business Coach conversations

2.3 ServantHub

• Church/organization member information (names, email addresses)
• Volunteer scheduling data (availability, assigned roles)
• Event information (dates, locations, assignments)
• Training and class completion records

Note: ServantHub processes sensitive organizational data on behalf of churches and ministries. Organization administrators are responsible for obtaining appropriate consent from their members before entering personal data into the platform.

2.4 Play Life Canvas & FaithQuest

• Game progress and save data
• In-game choices and decisions
• Purchase history for premium features

3. Payment Information and Billing Data

All payment processing for our Services is handled by Stripe, Inc., a PCI-DSS compliant third-party payment processor. When you make a purchase or subscribe to a paid plan:

• Your payment card details are collected and processed directly by Stripe. We never receive, store, or have access to your full card numbers.
• We store only: your Stripe customer ID, subscription ID, and subscription status for account management purposes.
• Stripe may collect additional information as described in their privacy policy.
• Billing-related emails (receipts, payment confirmations, failed payment notices) are sent by Stripe on our behalf.

This applies to: Called & Committed subscriptions ($19.99/month or $199/year), Play Life Canvas premium purchases, and FaithQuest premium purchases.

4. AI Features and Third-Party AI Providers

Called & Committed includes an AI Business Coach feature. When you use this feature:

• Your messages and conversation context are sent to third-party AI language model providers for processing and response generation.
• We do not use your conversations to train AI models.
• AI providers may temporarily process your data in accordance with their own data processing agreements, but do not retain your personal conversations for their own purposes.
• Your coaching conversations are stored securely in our database and are accessible only to you.
• AI-generated advice is for informational purposes only and does not constitute professional legal, financial, tax, or accounting advice.

We may use anonymized, aggregated data from AI interactions to improve the quality of the Service.

5. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage your subscription or purchases
• Personalize your experience (including AI coaching responses)
• Send service-related communications (account confirmations, security alerts, billing notices)
• Respond to your requests and provide customer support
• Protect against unauthorized access, fraud, and security threats
• Comply with legal obligations
• Analyze usage patterns to improve our Services (using anonymized/aggregated data)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication protocols and session management
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Secure cloud infrastructure with reputable hosting providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating our Services (cloud hosting, payment processing via Stripe, AI language model providers, email delivery services)
• To comply with legal obligations or respond to lawful requests from public authorities
• To protect our rights, privacy, safety, or property, or that of our users
• In connection with a merger, acquisition, or sale of assets (with prior notice to affected users)
• With your explicit consent

For ServantHub: Organization administrators may access member data within their organization. We do not share data between organizations.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. Specifically:

• Active accounts: Data is retained for the duration of your account.
• Cancelled subscriptions: Account data is retained for 30 days after cancellation to allow for reactivation, then deleted or anonymized.
• Deleted accounts: Personal information is deleted or anonymized within 30 days of account deletion request.
• Legal requirements: We may retain certain data longer if required by law or for legitimate business purposes (e.g., financial records, dispute resolution).
• Game data (Play Life Canvas, FaithQuest): Game progress is retained while your account is active.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Object to or restrict the processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Withdrawal: Withdraw consent at any time where processing is based on consent.
• Opt-out: Opt out of non-essential communications.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

10. Cookies and Tracking

We use the following types of cookies and tracking technologies:

• Essential cookies: Required for authentication, session management, and core functionality. Cannot be disabled.
• Analytics cookies: Help us understand how our Services are used (e.g., page views, feature usage). We use privacy-respecting analytics that do not track individual users across sites.

We do not use advertising cookies or sell data to advertisers. You can control cookie settings through your browser preferences, though disabling essential cookies may prevent the Services from functioning properly.

11. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at [email protected].

For users between 13 and 18: Parental or guardian consent is recommended before using our Services.

12. International Data Transfers

Our Services are hosted in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to the United States.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our websites with a revised "Last Updated" date
• Sending an email notification to registered users for significant changes

Your continued use of our Services after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Shepherd Apps LLC
Email: [email protected]